How to Troubleshoot an Adobe Runtime Error

1. Close other programs you are running at the same time. These programs take up RAM and slow down your Adobe software. Most Adobe programs need a good deal of RAM, so when the RAM runs out your program shuts down and a Runtime Error message appears.
2. Free up space on your hard drive. You often need several hundred megabytes of space on your hard drive just to run the program smoothly. If your hard drive is almost completely full, delete some programs and files. Click the 'Start' button, followed by 'Control Panel.' Select 'Add or Remove Programs' ('Programs' in newer versions of Windows), click a program you no longer use, choose 'Delete' and the program is deleted from your hard drive, clearing room for the Adobe software to run smoother.
3. Run an anti-virus software scan. Sometimes a virus or malware on your system can cause the Runtime Error. Running a full system scan can catch the virus and remove it. You can purchase a complete virus software such as Norton or McAfee, or download one for free from CNET.com or PCWorld.com. Launch the software (it is either found on the desktop or on the 'Start' menu), select the 'C:' drive as the area you want to scan, then click 'Full Scan' (or just 'Scan'). The software scans the computer for any viruses or malware. Once complete select 'Remove All' and all of the infected files are removed from your computer.
4. Close your Adobe program, power down the computer, then restart the computer and launch the software. Sometimes the program can boot incorrectly and cause Runtime Errors while in use.