How to Fix Shockwave Flash

1. Exit all programs. Click 'Start' and open the 'Control Panel.' Double-click 'Uninstall a Program' or 'Add/Remove Programs,' depending on your operating system.
2. Locate and uninstall the Shockwave Player. Follow the on-screen prompts to finish the process.
3. Download and install the Flash Player removal tool (see Resources). Open the software and follow the on-screen prompts to complete the removal. Reboot your system.
4. Download and reinstall the Flash Player and Shockwave Player (see Resources).