1. Reset your Web browser if you are running into problems. To do so, launch Internet Explorer and click the 'Tools' button. Scroll down and click 'Internet Options' to open the options console.
2. Click the 'Advanced' tab and click the 'Reset' button. Click 'OK' to save the changes. If you are still running into problems, move to the next step to uninstall and reinstall the Web browser.
3. Click the Windows 'Start' button and click the 'Control Panel.' Click 'Add or Remove Programs' or 'Uninstall a Program' to open the programs window.
4. Scroll through the programs window and click 'View installed updates.' Click the Internet Explorer version installed on your computer and click 'Remove/Uninstall.' Type in your administrator password if prompted. Restart your computer when the uninstallation is complete.
5. Go to the Internet Explorer download page (see Resources) and click 'Download.' Click 'Download Now' and click 'Save' to download the installation file on your desktop.
6. Double-click the Internet Explorer installation file from the desktop and click 'Run' to open the installation wizard.
7. Click 'I accept' after reading the terms and conditions. Select the destination folder to save the program to and click 'Install' to reinstall Internet Explorer on your computer.