1. Ensure that all programs running are closed.
2. Click the 'Start' button in the windows desktop and click 'Search.' Click 'All Files and Folders' and type 'flash.ocx' (without quotes) into the text field box and click 'Search.'
3. Allow the search to complete and right-click the files that appear in the window. Select 'Delete' for each individual file. Sometimes, more than one file with the name 'flash.ocx' will appear. If this is the case, delete each individual file.
4. Double-click the 'Recycle Bin' icon on your desktop. If the 'Flash.ocx' file is here, click the 'Empty the Recycle Bin' link.
5. Reboot your computer system.