1. Download Crystal ActiveX. (See Resources.) Choose the location you want to save. (Default is the Downloads folder.) Click the 'Save' button in the download window to initialize the download.
2. Click 'Start,' and in the search box, type in the following file names '(CRVIEWER.DLL, SWEBRS.DLL, SVIEWHELP.DLL, REPORTPARAMETERDIALOG.DLL, CSELEXPT.OCX, XQVIEWER.DLL).'
3. Click 'Start' and click 'All Programs.' Click the 'Accessories' folder and click the 'Command Prompt' icon.
4. Type 'REGSVR32 /U <filename>' in the Command Prompt screen. (<filename> is replaced with the full directory path of the files: '(CRVIEWER.DLL, SWEBRS.DLL, SVIEWHELP.DLL, REPORTPARAMETERDIALOG.DLL, CSELEXPT.OCX, XQVIEWER.DLL).' Do this one at a time and unregister the files by pressing the 'U' key on your keyboard.
5. Delete these files by selecting all of them and sending to the Recycle Bin.
6. Click 'Start' and click 'All Programs'. Click the 'Accessories' folder and then click the 'Run' icon. Type 'regedit' in the run box to access the registry editor.
7. Type in the name of the files one by one '(CRVIEWER.DLL, SWEBRS.DLL, SVIEWHELP.DLL, REPORTPARAMETERDIALOG.DLL, CSELEXPT.OCX, XQVIEWER.DLL).' Delete all registry values from each of the files.
8. Copy the newly downloaded files '(CRVIEWER.DLL, SWEBRS.DLL, SVIEWHLP.DLL)' and paste them in the '(Drive) %windows install dir%\system32' directory.
9. Click 'Start' and type 'Run' in the search box and click the 'Run icon.' Type 'Regsvr32 pathtofile\filename' in the run box. 'Filename' is one of the files '(CRVIEWER.DLL, SWEBRS.DLL, SVIEWHLP.DLL).' Do this one by one to register the files.
10. Close Internet Explorer and reopen it. Download and install the Report Viewer when prompted.
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