How to Reset ActiveX to Allow Viewing

1. Launch Internet Explorer and click the "Tools" menu on the top of your browser. Scroll down the pop-up menu and click "Internet Options."
2. Click the "Advanced" button and click "Reset." Select the "Delete personal settings" box if you want to remove browsing history. Click "Reset" again in the "Reset Internet Explorer Settings" dialog box. Internet Explorer resets ActiveX controls and other components and restores the default settings on your browser.
3. Click "Close" when the reset process completes and restart your web browser. Re-enable ActiveX controls. To do so, click the "Tools" menu again and click "Internet Options." Click the "Security" tab and click the "Custom Level" button to launch the Security Settings dialog box.
4. Scroll down to the "Internet ActiveX Controls and Plugins" section. Click the "Enable" radio button under each of the following options:
Run ActiveX Controls and Plugins
Script ActiveX Controls Marked Safe for Scripting
5. Click "OK" to save the changes and click "OK" again to close Internet Options.