How to Troubleshoot Windows XP ActiveX Control

Enabling ActiveX
1. Launch your Internet Explorer web browser and click the 'Tools' button.
2. Scroll down and click 'Internet Options.' Click the 'Security' tab and click 'Custom Level.'
3. Click 'Prompt' under 'Download signed ActiveX controls.' Click 'Enable' under 'Run ActiveX controls and plug-ins.' Click 'Enable' under 'Script ActiveX controls marked safe for scripting.'
4. Click 'OK' to save the changes and 'OK' again to close the Internet Options.
Solving ActiveX Registry Errors
5. Download and install CCleaner free (see Resources).
6. Launch your program after it has installed and click the 'Registry' button on the left panel.
7. Place a check on 'ActiveX and Class Issues' and click 'Scan for Issues.' When the scan is complete, click 'Fix selected issues.' Click 'Yes' to back up and save your registry.
8. Click 'Fix all Selected Issues' and click 'OK' to repair the ActiveX errors and problems.
Uninstalling and Reinstalling ActiveX Application
9. Click the Windows 'Start' button and click the 'Control Panel.'
10. Double-click 'Add or Remove Programs' to open the applications and programs window.
11. Scroll through and click your downloaded ActiveX application. Click 'Change/Remove' and click 'Yes' to remove it from your computer.
12. Navigate to the website to which you downloaded the ActiveX application to reinstall it on your computer.