How to Troubleshoot Getting a Red X When Trying to Print a PDF

1. Download and attempt to print a second PDF. If the second PDF prints but the first will not, it is possible that the first PDF is damaged. Delete the current version you have, download the file again and try to print it.
2. Click on 'Start,' then 'Control Panel.' Click on 'Classic View' in the left column if applicable.
3. Double-click 'Programs and Features' in Windows 7 and Windows Vista or 'Add/Remove Programs' in Windows XP.
4. Find any installed Adobe Reader software listed in your installed programs. Double-click on the first one installed, and remove the program by following the on-screen prompts. Repeat with any other Adobe Reader software listed.
5. Restart your computer.
6. Visit the Adobe Reader website. Download and install the latest version of the software that is compatible with your computer and preferred Web browser. (Please see 'Resources' section below for link.)
7. Restart your computer. Attempt to print the PDF after your computer reboots.