Tuesday, June 5, 2012

How to Troubleshoot a Dell Inspiron 9300


'A Required DLL Was Not Found' Error Message When Opening a Program
1. Click 'Start' in the lower-left corner of the screen and then click 'Control Panel.' The Control Panel window opens.
2. Click 'Add or Remove Programs.' A list of programs installed on your computer will be generated.
3. Scroll through the list of programs installed on the computer and select the program that triggers the error message. Click 'Remove.' Follow the on-screen prompts to uninstall that particular program.
4. Insert the installation CD or click the installation file on your desktop to re-install the program that you just removed. The error message should no longer appear.
'Insufficient Memory' Error Message and Other Memory Problems
5. Shut down the laptop, disconnect any cables or external devices, and turn the Inspiron 9300 laptop upside down. Position it so the back of the laptop is facing you. Locate the battery in the lower left corner of the laptop.
6. Push the battery latch to the right (it is located above the right side of the battery) and remove the battery from the laptop.
7. Remove the two screws on the right side memory module cover in the middle of the laptop using a Phillips screwdriver. Remove the memory module cover. Push the retaining clips on the short sides of each memory module, causing the module to tilt upward. Pull each module out of its slot carefully and then re-insert each module back into its respective slot. Push down carefully to make sure the modules are fully inserted.
8. Replace the memory module cover and screw in the two screws that connect it to the laptop. Slide the battery back into its compartment until you hear a click and the battery locks into place.
9. Turn the laptop upright. If you are still receiving error messages, upgrade your memory modules.
'Operating System Not Found' Error Message When Starting Computer
10. Shut down the laptop, disconnect any cables or external devices, and turn the Inspiron 9300 laptop upside down. Position it so the back of the laptop is facing you.
11. Remove the two screws above the left side of the battery bay. The hard drive is located directly beneath the two screws along the left edge of the laptop.
12. Pull the hard drive out of the laptop carefully. Wait one minute and then slide the hard drive back into the laptop. Push the hard drive in firmly to make sure it is completely connected to the laptop.
13. Restart the laptop. If you are still receiving this error, you will need to either reinstall the operating system or replace the hard drive.