How to Troubleshoot a Flash Player Error Report on Windows XP

Limit Amount of Internet Explorer Memory
1. Restart the computer and wait for Windows XP to load.
2. Double-click on the Internet Explorer icon on the desktop to open the browser.
3. Go to the web page that has the Flash video that you were trying to view before Internet Explorer crashed. Avoid opening any additional tabs in the browser.
Upgrade Incompatible Version of Flash
4. Double-click on the Internet Explorer icon on the desktop to open the browser. Go to the Adobe Flash Player download page (see Resources).
5. Uncheck the box for 'Free Google Toolbar (optional)' and click the 'Agree and install now' button.
6. Click the yellow bar at the top of the web page and select 'Install this Add-on for All Users on This Computer.'
7. Click the 'Install' button when the Internet Explorer -- Security Warning dialog box appears to install the Flash player.
8. Wait while the Flash player is downloaded and installed for Internet Explorer.