Modifying System Configuration Options
1. Open the Windows Start menu, select 'All Programs,' choose 'Accessories' and then click on 'Run.'
2. Type 'MSCONFIG' in the box and then select 'OK.' The System Configuration dialog box opens.
3. Choose the 'Startup' tab, select 'Disable All,' click 'Apply,' and then choose 'OK.' If the issue persists, go back to the 'Startup' tab, choose 'Enable All,' select 'Apply' and then select 'OK.'
Use System File Checker (SFC) and Re-register Internet Explorer DLL Files
4. Click on the Windows Start button, select 'All programs,' choose 'Accessories' and then select 'Run.' Enter 'CMD' in the box and then select 'OK.' The command prompt opens.
5. Type 'sfc /scannow' in the window, and then wait as the System File Checker scans your system for any changes to your Windows files. If the Internet Explorer issue is caused by a change in your Windows protected files, SFC will repair and restore the files to their original condition.
6. Re-register each of the following Internet Explorer DLL files by typing them one at a time in the command prompt window:regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
Disable Third Party Add-ons and Script Debugging
7. Open the Windows 'Start' menu, select 'Control Panel,' and then choose 'Internet Options.' If you are able to open Internet Explorer, you may also select 'Internet Options' by clicking on 'Tools' and then choosing 'Internet Options' from the drop down menu.
8. Select the 'Advanced' tab, and then deselect the 'Enable third party browser extensions' box under the 'Browsing' section, if already selected.
9. Uncheck the 'Disable script debugging (Internet Explorer)' and the 'Disable script debugging (Other)' boxes, respectively.
10. Click 'Apply,' and then choose 'OK' to apply your changes.
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