1. Click the 'Windows' logo on your desktop.
2. Type 'start explorer' in the dialog box and press 'Enter.'
3. Navigate the following folder path:C://Windows//System32
4. Visit the DLLDump website (see Resources).
5. Click 'Click Here to Download msvcp71' and save the file to the desktop.
6. Double-click the file to unzip it. Click and drag the file to the System32 folder. Confirm the replacement of the old msvcp71.dll file.
7. Press 'R' + the 'Windows' key.
8. Type 'regsvr32 msvcp71.dll' in the dialog box and click 'OK.' This re-registers the file.
9. Press the 'Windows' key + 'R.'Type 'sfc /scannow' in the dialog box and click 'OK.' Reboot your system once the scan and repair are complete.